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Terms and Privacy

**Due to custom issues, we only accept U.S. orders**

 

Payment Options
Our goal is to make your shopping experience as simple and easy as possible. We accept several different methods of payment. Our online order process is secure.

1.Paying online with your Credit Card

We accept:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • All payments are made in U.S. dollars.  Your Credit Card will be authorized at the time the order is placed but will not be charged until the item is shipped.  If your Credit Card is denied at the time of authorization, you will receive a message at the top of the screen. If the credit card is denied during processing, you will be notified via email.

    We realize that some customers are concerned about Credit Card safety on line.  We understand that concern, so we encrypt your Credit Card number and store it in a secure database protected by a firewall.  The transmission of this information is also secure, using Secure Socket Layer (SSL) technology verified by VeriSign.

     
    2. Paying offline with a Check or Money Order

    We do accept checks or money orders denominated in U.S. Dollars as payment for all orders.  We will not accept checks or money orders as payment for international orders.  All checks or money orders must be drawn on a U.S. Bank.

    We cannot process your order until after we have receivd your payment and cleared it.  You can mail us your check or money order. Please print the order form and mail the information to:

    Bubblefly Bubbletea Supplier, LLC
    Attn: Customer Services
    2355 S. Blue Island Avenue
    Chicago, IL 60608

    3. Browsing and Searching

    Navigating through our store is easy, and so is buying from the Bubblefly.com.   For your convenience, we've organized our store in familiar categories : Bubble Milk Tea and much more...  And we're always open on the Internet 24 hours a day, 7 days a week.

    To get started:

  • Move your mouse over to category, select the sub category, click any sub category to view products.
  • Browse through the items.
  • You can even search the entire item by text. 
  • When you see an item that interests you, simply click on the text link and you'll be taken to the product description page.  
  • You may purchase the item from this page.
  • 4. Using your Shopping Cart

    To purchase:

  • Select an Item : When you find an item you want, select the item, size and format if applicable, and click on the " Order " button. Your choice will automatically go into your shopping cart, and you'll be taken to the "View Cart" page.
  • Continue Shopping : Click on " Continue Shopping " to go back to the main page.
  • Viewing Your Cart : To view the contents of your Shopping Cart at any time, click "View Cart " on the top nav bar.
  • Checking Out : Click "Check Out" button, If you're done adding items to your cart and want to make your purchase.
  • Changing / Deleting Items In Your Shopping Cart

  • To change a quantity: If you would like to change the quantity in your Shopping Cart, simply change to the desired quantity and press the " Recalculate" button.
  • To remove an item: At any time, you can empty your shopping cart or take an item out. To remove an item, just click on "Include Box" and the page will be automatically refreshed and your totals updated.
  • To empty your cart: If you would like to clear out your Shopping Cart entirely, click on the "Clear Shopping Cart" button and continue browsing through the store.
  • Checkout: When you have everything you want, click on the "Check Out" button, and you'll be ready to complete your Cart.

  • 5. The Checkout process

  • Making your first purchase from us ? Creating a New Account: If you're a new customer with us, you can register for a new user, so you won't have to enter all the information again when you order next (except Credit Card Information, and if Shopping Information is different).  Do not worry!   Your information is stored in a secure and protected database.  Customers who have already shopped with us can simply enter their user name and password before proceeding.  Our Checkout feature makes purchases almost instantaneous!
  • Choosing payment options: we strive to make shopping as convenient and secure as possible, and we constantly research new and easier ways to buy over the Internet.  You can of course purchase with:
  • Major Credit Card: Visa, MasterCard, American Express and Discover
  • Check back with us soon for additional methods of payment.  

    Back ordered items are not charged until they are shipped. 

  • Creating Billing, Shipping & Credit Card Information: We keep all the Information you may have created while you shop at Bubblefly.com. Your information is stored in a secure and protected database. You enter the Ship-To address once, and you'll be able to choose it again to make future orders even faster.
  • Selecting a shipment method: For Domestic orders, we ship via UPS Next Day Air, DHL, or Fed Ex, 2nd Air Day or Ground (for ground service only available in continental U.S.) Service.   Shipping charges are calculated based on the items in your order.  
  • Sales Taxes:   We calculate the applicable sales tax and automatically build it into your total price after you have entered the shipping address.   Sales tax is applied to the sub-total of orders shipped to California and Florida addresses.
  • Confirming your order:   Your order will not be submitted until you have reviewed its accuracy, and finally click the button " Confirm Order ".   A confirmation page will then be presented to you along with an order number.   We recommend you print it and keep it for future reference.
  • Checking the status of your order: After the order is sent to our computer, we will schedule your order for picking and shipping as soon as possible. If you're unsure whether we have your order, please email us at sales@bubblefly.com.


  • 6.
    Return Policy

  • You can return unused goods within 14 days of receipt for any reason.
  • We will credit you the full amount of the goods value but not the shipping charges.
  • Opened food products or equipment are not returnable.

    7. Changes and Modifications to Service

  • Bubblefly.com reserves the right to make changes to its products, services, and prices at any time and without notice. Bubblefly.com also reserves the right to refuse or alter service to any individual or group at its discretion.
  • This includes barring access to Bubblefly.com and its aliases, deletion of customer accounts, blocking of customer emails, changing shipping and item charges, and refusal to accept payment from an individual or group. Bubblefly.com reserves the right to deny access to certain users or groups by means of blocking certain IP addresses from accessing the websites.
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    Copyright Bubblefly.com 2008. All rights reserved Bubblefly Bubbletea Supplier, LLC
    Chicago, IL 60608
    773.366.2681